Buy, build or refuse: an automation decision that survives the demo
Buy what every clinic needs, build only what makes yours different, and refuse everything else until the process is written down, measured and owned.
Consulting / Service
Operations automation assessment
An operations automation assessment decides which routine steps software should carry and which decisions must stay with people.
Who this work is for
For an operator who is being offered automation or AI tools and wants a test before a contract.
What the work covers and what you receive
Where automation belongs, where human judgement has to stay, and how to run a pilot that answers a real question instead of proving a tool. We look at the work as it is, mark the steps that are repetitive and rule bound, mark the steps that carry clinical or commercial judgement, and leave the second group alone. You end with a ranked shortlist, a pilot design with a stated success test and a stop condition, and a plain account of what should not be automated at all.
Where the work is done
Rolston Paul is based in New Delhi, India. The first conversation is one call. Write to info@rolstonpaul.com and say what you are trying to fix.
Other ways to reach me