Image credits

Where every picture on this site comes from.

Photographs here are public domain or CC0, which means anyone may use them without permission. Illustrations marked as AI-generated were made for this site. Each entry names its source so you can check it.

Telephone Headset by Panelxf
CC0 / Openverse / Lead image in Call calibration for international patient enquiries
Aiplane wing mid air
CC0 / Openverse / Lead image in Complications abroad: the medical tourism plan you write before the first patient lands
[rooftop view of a city] by John Edward Sache
Public Domain Mark / Wikimedia Commons / Lead image in Counting the competitors: how to size a city's clinic market
Free open notebook white background
CC0 / Openverse / Lead image in How I map an organisation in one notebook page
Colored pen and smartphone on a table (Unsplash 36nRvt6EP2I) by Gabriel Santiago gabrielssantiago
CC0 / Wikimedia Commons / Lead image in Reading a franchise network through its WhatsApp groups
Mumbai Skyline Wide by Vidur Malhotra
CC0 / Openverse / Lead image in Reading an industry census like an operator
Minimalist meeting room (Unsplash) by Breather breather
CC0 / Wikimedia Commons / Lead image in Handling medical sales objections without outrunning the evidence
View from an airplane window showing the wing extending over a blanket of white clouds under a clear blue sky. The horizon stretches into the distance, creating scene high above the landscape by Joel Peralta
CC0 / Openverse / Lead image in Medical tourism aftercare: the records that must travel home
Magnifying glass
CC0 / Openverse / Lead image in Reviewing surgical quality when you cannot be in the room
Ancient Greece Marble Column Capitals (28388749692) by Gary Todd from Xinzheng, China
CC0 / Wikimedia Commons / Lead image in Operating discipline for people who run clinics
Free macro fountain pen table
CC0 / Openverse / Lead image in The decision journal: writing the reason before the result
Rabindra Setu (Howrah Bridge), Kolkata by Apurv013
CC0 / Openverse / Lead image in The first call: an inbound script that respects the patient
File:A worn spiral staircase (Unsplash).jpg by Won Young Park pefont
CC0 / Openverse / Lead image in The five-part instruction: trigger, owner, action, proof, escalation
A picture of the Mysore Palace, India, taken from the back garden leading up to the palace. The palace is one of the most famous tourist attractions in India, after the Taj Mahal, with more than six m by Ashutosh Bhosale
CC0 / Openverse / Lead image in The franchisee scorecard: five numbers, one page, no colour coding
Indian Railway Train Station Time Clock by Raju Alam
CC0 / Openverse / Lead image in The support desk is a clinical quality metric: response time in a franchise network
Library Shelves Area, Bloomwoods Open University by Ourlib
CC0 / Wikimedia Commons / Lead image in Why clinical SOPs fail, and the one change that fixes it
Free computer server room image
CC0 / Openverse / Lead image in A performance dashboard that people stop arguing with
Magnifying glass
CC0 / Openverse / Lead image in AEO and GEO for a clinic: the operator's checklist
Free computer server room image
CC0 / Openverse / Lead image in Automating patient communication without automating the relationship
The Closest Photocopier (3594209596) by Dennis Sylvester Hurd from Minuwangoda, WP, Sri Lanka, Canada
CC0 / Wikimedia Commons / Lead image in Cost is the part anyone can copy
Vintage magnifying glass
CC0 / Openverse / Lead image in Each patient stands alone: reviewing a clinical case on its own record
Spiral Staircase, Keck Center (U.S. National Academies) (Landscape View) by Jorge Mendoza
CC0 / Openverse / Lead image in Escalation paths that work and paths that stall
Balance scale by Creator:Henry N. Hooper and CompanyCreator:O.P. Drake
CC0 / Openverse / Lead image in Holding the standard when the franchisee owns the P&L
Free Vintage Telephone, black white
CC0 / Openverse / Lead image in Rebuilding an operations manual: six volumes, one voice
Balance Scales by Ruth Buker
CC0 / Openverse / Lead image in A second surgical platform makes the business case harder
20110420-RD-LSC-0357 by USDAgov
Public Domain Mark / Openverse / Lead image in How India sells medical travel on a standard patients can check
Sports stopwatch, timepiece
CC0 / Openverse / Lead image in The nine numbers I want from every surgical session
A serene sunset view at Juhu Beach in Mumbai, India. The sun is low on the horizon, casting a warm glow over the ocean. The silhouette of Mumbai’s skyline is visible in the distance, while the foregro by Parth Vaswani
CC0 / Openverse / Lead image in The trust gap is the market: how India can earn medical travel leadership
A journal writing book by David Schwarzenberg
CC0 / Wikimedia Commons / Lead image in Transparent medical tourism pricing starts with a written scope
20110420-RD-LSC-0362 by USDAgov
Public Domain Mark / Openverse / Lead image in A sales strategy for a medical business that survives contact with a patient
Very rusty chain in rain 4 by W.carter
CC0 / Wikimedia Commons / Lead image in Lead to surgery: the seven handoffs where clinics lose patients
Gaekwar's Baroda State Railway Class A 4-6-0 steam locomotive tenders (William Bagnall, Stafford 1933) by Charles Edward Fowke
Public Domain Mark / Wikimedia Commons / Lead image in One promise, many clinics: writing a franchise operating standard that travels
Ruler and laptop on a desk (Unsplash) by Oli Dale olidale
CC0 / Wikimedia Commons / Lead image in Reviewing a surgeon you have never met: the evidence pack
Free library shelves many books
CC0 / Openverse / Lead image in Version control for humans: how clinics actually update a procedure
A small lecture hall with rows of empty, gray upholstered seats with wooden armrests facing the front. by Nilo Velez
CC0 / Openverse / Lead image in What a doctor training calendar actually has to solve
Laptop lamp desk stacks books
CC0 / Openverse / Lead image in Feedback a surgeon will accept
Corridor of the Brâncovenesc Hospital in Bucharest, in 1931
Public Domain Mark / Wikimedia Commons / Lead image in The after-action review, adapted for the operating theatre
Books fountain pen table
CC0 / Openverse / Lead image in Purpose in line one: how to write to a CEO
Free doctor's stethoscope image
CC0 / Openverse / Lead image in The consultation is a clinical event
Free file folders white background
CC0 / Openverse / Lead image in What a doctor's certification file should prove
Hairpin bends in Valaparai Hills by Ragunavarasu
Public Domain Mark / Wikimedia Commons / Lead image in NABH or JCI first? Build the accreditation roadmap around the service
Fork in the road by Wikideas1
CC0 / Wikimedia Commons / Lead image in Buy, build or refuse: an automation decision that survives the demo
Watering can garden
CC0 / Openverse / Lead image in Doer to enabler: the hardest transition in operations
Free Jantar Mantar, Jaipur, India
CC0 / Openverse / Lead image in Invariants and local choices: the only two lists a franchise standard needs
Analog phone
CC0 / Openverse / Lead image in Voice bots in a clinic: the questions I ask before any pilot
Vintage key
CC0 / Openverse / Lead image in Brand protection is an operations job