Why clinical SOPs fail, and the one change that fixes it

Film

Chapters

1. 0:00 The document and the working moment drift apart
2. 0:19 Design the SOP for the moment of use
3. 0:33 SOP failure is usually interface failure
4. 0:56 People do not read procedures
5. 1:06 Give every instruction five parts
6. 1:31 Write the exceptions
7. 1:56 Separate the standard from the explanation
8. 2:13 Test the SOP before approving it
9. 2:34 Measure adoption, not distribution

The field note

• Why clinical SOPs fail, and the one change that fixes it