Videos / Film

Operating discipline for people who run clinics

3 minutes. The field note, shown rather than read.

Chapters

  1. 0:00 I use two questions
  2. 0:09 A decision the team can make today
  3. 0:18 Write the two lists
  4. 0:35 The second list still deserves attention
  5. 0:53 State the condition on the commitment
  6. 1:09 A clinician must own clinical readiness
  7. 1:32 Use a decision record
  8. 1:46 Which assumption needs to change
  9. 1:59 Its owner and its conditions are visible
  10. 2:07 Rehearse the difficult version
  11. 2:24 A rehearsal is also a test of authority
  12. 2:38 Give the ambition an operating form
  13. 2:59 The discipline I would bring

The field note