Videos / Film
Operating discipline for people who run clinics
3 minutes. The field note, shown rather than read.
Chapters
- 0:00 I use two questions
- 0:09 A decision the team can make today
- 0:18 Write the two lists
- 0:35 The second list still deserves attention
- 0:53 State the condition on the commitment
- 1:09 A clinician must own clinical readiness
- 1:32 Use a decision record
- 1:46 Which assumption needs to change
- 1:59 Its owner and its conditions are visible
- 2:07 Rehearse the difficult version
- 2:24 A rehearsal is also a test of authority
- 2:38 Give the ambition an operating form
- 2:59 The discipline I would bring