Videos / Film

Handling medical sales objections without outrunning the evidence

3 minutes. The field note, shown rather than read.

Chapters

  1. 0:00 Finding what the patient needs
  2. 0:23 What the patient is actually asking
  3. 0:42 Keep clinical uncertainty out of the sales contest
  4. 1:00 Question, evidence, permission
  5. 1:19 A false deadline
  6. 1:35 Information about the decision
  7. 1:42 Give the next owner the unresolved question
  8. 2:02 Coach the decision rather than the performance
  9. 2:19 Our part of the decision

The field note