Videos / Film

Purpose in line one: how to write to a CEO

3 minutes. The field note, shown rather than read.

Chapters

  1. 0:00 If the request sits in paragraph four
  2. 0:10 What the first line must carry
  3. 0:26 Why a buried request costs patients time
  4. 0:39 In international patient work, delay has a direct cost
  5. 0:56 Slowness looks like doubt
  6. 1:04 How I would build the note
  7. 1:17 Options come next
  8. 1:29 A decision with no owner is a wish
  9. 1:39 Then the price of silence
  10. 1:46 Write the one line
  11. 1:53 A note from the international desk
  12. 2:23 The trade-off in a short note
  13. 2:37 Writing short also takes longer
  14. 2:47 Two minutes spent there

The field note