Why Clinical SOPs Fail and How Indian Clinics Write Procedures That Hold

Deep dive

Chapters

1. 0:00 Introduction
2. 0:28 Rebuilding an operations manual: six volumes, one voice
3. 2:14 The five-part instruction: trigger, owner, action, proof, escalation
4. 4:03 Version control for humans: how clinics actually update a procedure
5. 5:43 Why clinical SOPs fail, and the one change that fixes it
6. 7:29 Closing: what to keep

The field notes

• Rebuilding an operations manual: six volumes, one voice
• The five-part instruction: trigger, owner, action, proof, escalation
• Version control for humans: how clinics actually update a procedure
• Why clinical SOPs fail, and the one change that fixes it